The purpose of this letter is to thank you for the outstanding and very professional service your company has provided. I recently decided it was time to refurbish the pool and patio surface. After substantial investigation, I requested quotes from five companies including Southern Pools. From the very first phone conversation with your company, I have continually received exceptionally professional service. I am very pleased that I made the decision to go with your company.
During the initial inspection of the pool and patio, several options were presented and all processes thoroughly explained. The sales person did an excellent job of finalizing the arrangements with me and of conveying to me the preparations necessary for the job to begin. Coordinating crews is never an easy process, but you did an outstanding job. Each crew was punctual and in the end everything was left exceptionally clean and neat, which was greatly appreciated.
In summary, I was extremely impressed with the high quality of service provided to me by the entire team. Your professional organization and the efficiency of your personnel made the whole process almost stress free. Once again, I would like to convey my appreciation to you and your staff for their high level of professionalism and the outstanding service I received.